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Terms of Service

Welcome to apply for the services provided by Novaserene in connection with the game Prism 2033 and related online services (collectively, the "Services").

Before registering an account, accessing, or using any part of the Services, please read these Terms of Service carefully and in their entirety (in particular, provisions concerning user rights and obligations, limitation of liability, and dispute resolution).

If you are a minor (i.e., under the age of majority in your jurisdiction), you are advised to review these Terms with the assistance of a parent or legal guardian.

By registering for or using the Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree to any part of these Terms, please do not register for an account or use the Services.

For the purposes of these Terms, the "Novaserene Platform" refers to the Services and any related websites, applications, or online services provided by Novaserene.

1. Overview

The Novaserene Platform is operated by Novaserene and its affiliates. These Terms constitute a legal agreement (hereinafter the "Agreement") concluded by and between a user and Novaserene, and its affiliates.

"Affiliate" means, in respect of any entity, any natural person or firm, corporation, partnership, association, trust or other entity which is directly or indirectly controlled by or is under common control with the subject entity. A natural person or entity which has an entity as an affiliate under the foregoing shall also be deemed to be an affiliate of such entity.

Novaserene and its affiliates are collectively referred to as "Novaserene". The term "Control" means the possession, directly or indirectly, of the power to direct or cause the direction of the management and policies of any Person, or the right to appoint or remove a majority of the directors or executive officers of a Person, or the power to veto policy decisions of any Person, whether through the ownership of voting securities, by contract, or otherwise.

"User" refers to an individual who is willing to receive or has actually received products and/or services of the Novaserene Platform.

"Person" or "person" includes any individual, firm, company, corporation or other body corporate, government, state or agency of a state, or any joint venture, association or partnership (whether or not having separate legal personality).

Unless the context otherwise requires, words importing the singular shall include the plural and vice versa, and words importing a specific gender shall include all genders (male, female or neuter).

2. Confirmation and Acceptance of these Terms

These Terms are general terms applicable to Users receiving products and services of the Novaserene Platform. The scope of validity of these Terms covers all products and services on the Novaserene Platform. When a User enjoys any individual service of the Novaserene Platform, these Terms shall be binding upon such User. When a User uses any individual service of the Novaserene Platform, such use shall be deemed as the User's written agreement to these Terms applicable to that individual service and all announcements made by Novaserene thereon, provided that the User is offered an opportunity to read these Terms.

Users acknowledge that only when a User clicks "Accept" or "Agree", or actually uses any service of the Novaserene Platform, it shall be deemed that the User has fully read, understood and agreed to the Agreement concluded between the User and Novaserene and these Terms, and is willing to accept all contents, terms and conditions hereof. In case of any dispute thereafter, the User shall not raise any defense on the grounds of not having read these Terms.

Users acknowledge and agree to comply with all terms of the Novaserene Platform website and related rules, including but not limited to recharge policies, game management rules, player transaction specifications, GM service policies, plug-in handling processes, ID theft handling processes and other specifications. Such specifications constitute integral parts of these Terms and have the same legal force as these Terms.

3. Amendment to these Terms

Users acknowledge and agree that, in connection with operational changes, Novaserene shall have the right to modify these Terms and relevant service rules, terms and conditions at any time. Novaserene may modify these Terms and relevant terms applicable to individual services by making announcements on webpages or through other reasonable means, and shall not be required to separately notify each User, provided that the amended terms are made available on the Novaserene Platform.

When using any individual service, Users shall promptly review the modified contents and comply with the amended Terms and relevant rules. If a User disagrees with any modification, the User shall stop using the products and services provided by Novaserene. Continued use of the products and services after modifications shall be deemed acceptance of such modifications. Novaserene shall not be liable for any losses incurred due to a User's failure to review the amended terms.

4. Intellectual Property Rights and Ownership Statement

All copyrights, patent rights, trademarks, trade secrets and other intellectual property rights relating to the products and services provided by the Novaserene Platform are owned by Novaserene or relevant rights holders. Except as expressly authorized in writing in advance by Novaserene or the relevant rights holder, Users shall not modify, copy, disseminate, transmit, publish, reproduce, distribute, sublicense, loan, adapt, merge, translate, reverse engineer, decompile, disassemble, transfer or sell any such information, materials, software, products or services.

If a User violates the above provisions, Novaserene may immediately stop providing products and services to such User without prejudice to any rights and remedies. The User shall immediately destroy all related materials obtained, and Novaserene shall be entitled to claim compensation and other legal remedies.

Users agree not to access the Novaserene Platform through any interface not provided by Novaserene. Users further undertake that if they discover any violation of these Terms or service specifications, they shall notify Novaserene through its customer support channels.

All data generated during the use of Novaserene software or services, including account data and game data, and all related intellectual property rights, belong to Novaserene. Users may use such data only in accordance with these Terms and relevant game rules.

All data and virtual goods stored on Novaserene servers are owned by Novaserene. Users only obtain the right to use virtual goods. Any "exchange" or "transfer" refers solely to the transfer of usage rights, not ownership.

5. Introduction to Account Services of the Novaserene Platform

An "Account" refers to a lawful and valid account registered by a User on the Novaserene Platform. Novaserene provides services through its own systems via the Internet. Users shall independently prepare necessary devices and bear relevant Internet access costs.

Upon successful registration, Novaserene may allocate an Account to the User in accordance with operational requirements. Users agree to receive information services provided by Novaserene during use of the services.

Once an Account is created, the Account name may not be changed, while passwords may be changed by Users through the Novaserene Platform.

Account registration constitutes an independent service contract. Novaserene may manage multiple Accounts under the same User separately or collectively. Users shall provide true, complete and valid identity information and update such information promptly. For changes to important information, Users may be required to submit verification materials for review.

Novaserene reserves the right to verify identity information. If registration information is inaccurate, untrue or invalid, Novaserene may suspend or terminate services. The information on record with Novaserene shall serve as the primary basis for determining account ownership.

6. User Accounts, Passwords and Safety

Users shall be obliged to properly keep and use their account names, passwords, and other relevant identity information and credentials associated with their accounts. Users shall have rights and undertake responsibilities for all activities conducted after logging into their accounts. The person using an account shall be deemed to be the User himself, and all activities conducted under such account shall be deemed to be the User's actions, for which the User shall bear full responsibility.

Users understand and agree that verified contact information (such as email) is an important method for account recovery or password reset. After successful registration, Users are encouraged to complete account verification as soon as possible through the Services. For account security purposes, Users shall complete such verification promptly. Any losses or consequences resulting from a User's failure or delay in completing account verification shall be borne by the User.

Novaserene will take reasonable technical and management measures to safeguard the security and effectiveness of User accounts. Users shall also be obliged to properly keep and use their accounts and passwords. If losses such as password disclosure or account theft result from a failure by either party to fulfill the above obligations, the party at fault shall bear the corresponding legal liability.

Users understand and agree that Novaserene may apply different security policies according to the importance of different services, and may require Users to provide corresponding identity authentication information and materials. After a User passes identity authentication in accordance with Novaserene's procedures, Novaserene will deem such User as the legitimate account holder and provide services accordingly. The User shall bear all consequences arising therefrom.

To protect account security, Users are advised not to disclose account information or passwords to any other person, nor lend, transfer, or lease their accounts. Users understand and agree that any losses resulting from password disclosure, malware infection, hacking, or other security incidents attributable to the User shall be borne by the User. Employees of Novaserene (including administrators and customer service personnel) will not request Users' passwords in any manner. Users shall not disclose their passwords to anyone, including persons claiming to be Novaserene staff.

For the purpose of preventing account theft, Users are advised to take the following measures:

(1) avoid setting simple or easily guessable passwords;

(2) avoid using the account name as the password;

(3) avoid sharing accounts with others;

(4) avoid installing illegal or unknown software;

(5) log out of accounts when leaving public or shared devices.

If a User loses their password, Novaserene reserves the right to charge reasonable fees for account recovery services, where applicable.

If a User discovers any unauthorized or abnormal use of their account, the User shall promptly notify Novaserene through the designated channels and may request suspension of the account. The User shall provide valid identity information consistent with the registration records. After verification, Novaserene may take measures to suspend account access. Novaserene shall not be liable for any consequences occurring prior to such suspension.

Novaserene may provide auxiliary security tools, whether free or paid, to enhance account security. Users understand that such tools may improve security but do not guarantee absolute safety.

Users further understand and agree that, in the event of abnormal server data caused by technical issues (such as system errors), Novaserene may restore server data as necessary, and shall not be liable for any consequences arising therefrom, to the extent permitted by applicable law.

7. Privacy Protection

Users understand and agree that, for the purpose of providing better services, Novaserene may collect Users' personal information where Users voluntarily choose services or provide such information, and may integrate, process, transfer, duplicate, use, or disclose such information in accordance with applicable laws and the Privacy Policy.

When a User uses any service provided by Novaserene, the server may automatically record certain information, including but not limited to URL, IP address, browser type, language used, and date and time of access. For the convenience of User login or service use, Novaserene may use technologies such as cookies when necessary and transmit collected information to the relevant servers. Users may choose to accept or refuse cookies. If a User refuses cookies, certain services or functions dependent on cookies may be unavailable.

The information collected by Novaserene will form part of its normal business records and may be transferred to a successor or designated party in the event of transfer, merger, acquisition, restructuring, or similar transactions. Novaserene agrees to use such information in good faith and to take reasonable measures to protect information security.

With respect to any personal data provided by the User or collected by Novaserene in connection with the provision of services or products, and to the extent that User consent is required by law, the User agrees and consents that Novaserene (together with its service providers and third parties designated by Novaserene) may collect, use, process, and disclose such personal data for the purposes described in the applicable Privacy Policy.

If a User provides Novaserene with personal data relating to a third party, the User represents and warrants that the User has notified such third party of the relevant Privacy Policy and has obtained the necessary consent.

The User further understands and agrees that, where it is necessary to transfer the User's personal data or third-party personal data provided by the User to jurisdictions outside the country where the servers are located in order to perform the User's instructions or provide services or products, the User is deemed to request and consent to such cross-border data transfer.

Respecting Users' personal privacy is a fundamental policy of Novaserene. Accordingly, Novaserene will not publicly disclose Users' registration information or non-public content stored within its services, except where Novaserene reasonably believes that disclosure is necessary under the following circumstances:

(1) To comply with applicable laws, regulations, court orders, governmental requirements, or arbitration decisions, including providing registration information, content published by Users, publication time, IP addresses, or domain names when required by competent authorities.

(2) To protect the intellectual property rights or other lawful rights and interests of Novaserene.

(3) To protect the personal safety or privacy of Users or the public in urgent circumstances.

(4) Other circumstances permitted by this clause or where disclosure is reasonably deemed necessary by Novaserene in accordance with applicable law.

Novaserene may cooperate with third parties to provide certain services. Where such third parties (including but not limited to telecommunications operators, payment service providers, virtual goods distributors, or media partners) are legally operating entities that provide comparable privacy protection, Novaserene may provide Users' registration information or related data to such third parties, and the User hereby consents to such provision.

For more detailed information, please refer to Novaserene's Privacy Policy.

8. Charge Policies

In providing products and services, Novaserene may charge certain fees for specific projects or services. In such cases, Novaserene will provide clear prompts on the relevant webpages. If a User refuses to pay the applicable fees, the User will be unable to use the corresponding projects or services.

Users may independently choose to accept or refuse chargeable projects or services, and shall ensure payment in accordance with the relevant charge provisions when using such chargeable projects or services. If a User refuses to pay fees or is in arrears, Novaserene shall have the right to suspend or terminate the relevant projects or services, and to recover losses or claim compensation in accordance with applicable law.

Novaserene reserves the right to determine and adjust charge standards and fee collection methods for the projects and services it provides (including changes from free services to paid services). Novaserene may adopt different charge standards or collection methods for different projects or services, or at different stages of operation. If a User continues to use the Services after being notified of such changes, the User shall be deemed to have accepted the adjusted charge standards or collection methods.

In addition, Novaserene may revise its charge policies from time to time. Information regarding charge standards, collection methods, purchase methods, or other relevant charging policies will be displayed in a noticeable position on the relevant webpages of the corresponding projects or services.

For the purpose of protecting Users' legitimate rights and interests and ensuring proper use of the Services, Users are advised to purchase relevant products and services only through channels designated or authorized by Novaserene.

9. Prohibition of Commercial Use of Services

Users undertake that, without the prior written consent of Novaserene, they shall not use any product or service provided by Novaserene for sale or for any other commercial purpose, nor derive real-world profits from the products or services provided by Novaserene.

10. User Management

With a valid account, Users may upload information necessary for the use of services to the servers operated by Novaserene. Users hereby authorize Novaserene to use, on a global basis and free of charge, any content uploaded by Users, to the extent permitted by applicable law.

Users shall be solely responsible for any content published or uploaded by them. When using the Services, Users shall comply with all applicable local laws, state laws, and international laws. Users undertake that:

(1) When publishing information on the Novaserene Platform or using the Services, Users shall comply with all applicable laws, regulations, and network conventions. Any content created, copied, published, or disseminated by Users shall not include:

(a) content infringing the intellectual property rights, copyrights, or lawful rights and interests of any third party;

(b) content violating any law or public order and good morals;

(c) content containing viruses, Trojan horses, malware, or other harmful programs that may affect system stability;

(d) content involving obscenity, pornography, gambling, violence, terrorism, or incitement;

(e) content involving threats, harassment, insults, defamation, discrimination, or infringement of others' lawful rights;

(f) content involving sensitive political issues;

(g) other content prohibited by applicable laws or administrative regulations.

(2) Users shall use notice boards, instant messaging, and other services in accordance with applicable laws and regulations, and shall also comply with laws of other relevant countries, jurisdictions, regions, and international rules.

(3) Users shall not engage in the following activities by using the Services:

(a) accessing computer information networks or network resources without authorization;

(b) deleting, modifying, or adding network functions without authorization;

(c) deleting, modifying, or adding data or applications stored, processed, or transmitted in networks without authorization;

(d) producing or spreading destructive programs such as computer viruses;

(e) using service systems for illegal or improper purposes;

(f) other acts that endanger network security or damage the reputation of Novaserene.

(4) Users shall not interfere with the Services in any manner, including but not limited to:

(a) modifying, reverse engineering, decompiling, disassembling, copying, or distributing Novaserene's website or software;

(b) engaging in abnormal use that affects network services, including damaging or overloading servers;

(c) using any third-party software to access or use the Services, or engaging in conduct that disrupts game rules or fairness;

(d) creating or providing private servers, emulation servers, or similar services using Novaserene's intellectual property without written approval;

(e) interfering with the normal operation of the Internet or other Users' normal use of services;

(f) transmitting harassment, defamation, abuse, threats, obscenity, fraud, or other illegal information;

(g) engaging in conduct detrimental to Novaserene;

(h) using materials or information obtained through non-designated channels;

(i) consulting or promoting services, products, or business information through non-designated channels, or conducting negative publicity;

(j) obtaining virtual goods (including virtual currency, props, or equipment) through abnormal means in violation of game rules;

(k) deriving real-world profits from virtual goods or Services.

(5) Users shall not abuse the Services, including but not limited to sending spam messages or engaging in conduct that infringes the lawful rights and interests of others.

(6) Users shall make reasonable efforts to safeguard their accounts and use them properly:

(a) if an account is illegally used or security vulnerabilities are discovered, the User shall promptly notify Novaserene;

(b) Novaserene does not recommend the exchange or transfer of usage rights of virtual goods;

(c) if an account is suspected of illegal or irregular behavior, Users shall cooperate with Novaserene's staff during investigation;

(d) Users shall protect personal privacy and shall not disclose personal information of themselves or others. Novaserene shall not be liable for losses resulting from disclosure caused by the User.

(7) Users shall comply with all other rules, regulations, and procedures of Novaserene.

Novaserene reserves the right to take actions against uploaded content, including but not limited to blocking or deleting content upon third-party claims. Where content clearly falls within prohibited categories, Novaserene may stop transmission, keep records, report to authorities, and take lawful measures. Users shall bear liability for their conduct and shall indemnify Novaserene for any losses or liabilities arising therefrom.

When Users use electronic announcement services such as forums, message boards, or chat rooms, they shall also comply with this clause and applicable announcement rules. If a User violates the above provisions, Novaserene reserves the right to independently determine the violation and immediately cancel the User's account.

11. Period of Validity of Accounts

Users fully understand and agree to the period of validity of accounts, and agree to log in to their accounts from time to time in order to extend the period of validity thereof.

Users understand and agree that, prior to recharging an account, the Services may be provided free of charge. In view of the operational costs of free services, Novaserene reserves the right to terminate services for such accounts in accordance with operational needs, without liability to Users.

(1) General conditions for termination of services

Users understand and agree that if an account is not logged in for 360 consecutive days, or if a User voluntarily cancels the account, Novaserene may cease to retain such account and related data.

(2) Special circumstances for account cancellation, suspension, or termination of services

If a User commits any of the following acts, Novaserene shall have the right to cancel the User's account or suspend or terminate all or part of the Services at any time, and cancel or recover any benefits obtained through improper acts:

(a) violating this Agreement;

(b) abusing any rights enjoyed;

(c) providing false registration information (including identity or contact information);

(d) violating other service rules or using services by improper means;

(e) damaging the rights and interests of Novaserene, its partners, or other Users, including acts that disrupt game fairness or balance;

(f) violating applicable laws or regulations;

(g) violating public order, good customs, or social morality;

(h) violating relevant regulations of Novaserene;

(i) causing Novaserene to be involved in political or public incidents while using the Services;

(j) committing any other improper act while using the Services.

If one or more accounts registered under the same User violate this Agreement, Novaserene may suspend or terminate some or all services, or cancel some or all related accounts, depending on the circumstances.

Once an account is deleted, all materials and data associated with such account (including account information and virtual data) will be deleted and cannot be restored. The account name may be registered by another User thereafter.

12. Suspension of Network Services

Under any of the following circumstances, Novaserene shall have the right to suspend network services, without prior notice and without liability:

(1) regular maintenance or construction of servers, network equipment, or official websites;

(2) necessary maintenance or construction determined by Novaserene;

(3) system failures, malfunctions, or negligence involving Novaserene, its partners, or telecommunications systems;

(4) network intrusion, hijacking, or other acts affecting normal system operation;

(5) force majeure events;

(6) orders from competent authorities or requirements of laws or legal procedures;

(7) compliance with other applicable laws or national policies.

13. Change and Termination of Network Services

Users may stop using network services according to their actual needs.

Novaserene reserves the right to change or suspend network services at any time. Users agree that Novaserene may exercise such rights without liability to Users or any third party.

14. Testing Server and Experience Server

A Testing Server (TS) refers to servers used during testing periods, including closed testing, internal testing, or public testing.

An Experience Server (ES) refers to servers launched to test new systems or content.

All materials in the TS and ES are outside the scope of formal services. Once a User logs into a TS or ES, the User is deemed to agree that:

(1) TS or ES services are non-final and may differ from official services; instability or data loss may occur, and Novaserene shall not be liable for such issues;

(2) Novaserene may maintain or delete TS or ES data in whole or in part as necessary;

(3) full customer support services may not be provided for TS or ES;

(4) Novaserene shall not be liable for any losses arising from use of the TS or ES.

15. Interlinkages and Advertising Information

All interlinkages provided by Novaserene on relevant webpages may link to websites of other individuals, companies, or organizations. Such websites are provided solely for Users' convenience in searching for or obtaining information. Novaserene does not guarantee the authenticity, completeness, timeliness, accuracy, or reliability of any products, services, or information provided by such third parties. Such third parties do not have any employment, entrustment, agency, partnership, or similar relationship with Novaserene. Users shall not rely on such interlinkages, and Novaserene shall not accept any claims arising therefrom.

In the course of providing services, Novaserene may publish commercial advertisements or promotional information at relevant positions. Such advertisements or promotional information are provided by advertising agencies or suppliers of goods or services, who shall bear corresponding liabilities. Novaserene acts solely as the medium for publishing such information. Any transaction entered into between a User and a third-party supplier through the Services or linked websites is solely between the User and such supplier, and Novaserene shall not be liable for such transactions.

16. Liability for Breach of the Agreement

Users agree to safeguard and maintain the lawful rights and interests of Novaserene and other Users. If a User causes losses to Novaserene or any third party due to violation of applicable laws, regulations, or these Terms, the User shall indemnify Novaserene for all damages arising therefrom, including but not limited to litigation costs, administrative penalties, attorneys' fees, and other actual losses, costs, and expenses.

Users further agree to indemnify and hold harmless Novaserene from all liabilities arising out of their violation of applicable laws, regulations, or these Terms.

17. Refusal of Guarantee and Disclaimer

Users understand and agree that content providers shall be responsible for any content uploaded, posted, or transmitted through the Services, whether publicly or privately. Novaserene is not obligated to monitor such content or fully control Users' conduct, and does not guarantee the legality, accuracy, completeness, authenticity, or quality of such content. Users acknowledge that they may encounter content that is unpleasant or inappropriate and agree to bear the related risks themselves.

The Services are provided on an "as is" basis. To the maximum extent permitted by applicable law, Novaserene disclaims all warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, reliability, non-infringement, or absence of errors or viruses. Novaserene does not guarantee uninterrupted, timely, secure, or error-free services, nor accurate or reliable information transmission. Users assume all risks associated with downloading or obtaining information through the Services.

To the maximum extent permitted by applicable law, Novaserene shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or in connection with the use of the Services.

18. Disclaimer

Novaserene shall not be liable for any damages arising from improper use of services, online transactions, illegal use of services, or changes in information transmitted by Users.

Novaserene shall not be liable for service interruptions, data loss, delayed or failed transmissions, or other issues caused by telecommunications networks, technical defects, force majeure, computer viruses, hacker attacks, User equipment issues, or other causes beyond Novaserene's reasonable control.

To the extent permitted by applicable law, Novaserene's maximum aggregate liability to any individual User shall not exceed USD 100 or its equivalent.

19. Statement of Rights

The failure or delay by Novaserene to exercise any right under these Terms or applicable law shall not constitute a waiver of such right, nor affect Novaserene's future exercise of such right.

20. Settlement of Disputes and Governing Law

Except to the extent that applicable laws and regulations of the User's jurisdiction require otherwise, the laws of the People's Republic of China (excluding rules on conflict of laws for foreign-related civil relationships or similar regulations) shall govern the interpretation and application of these Terms and the rights and obligations arising from the use of products and services provided by Novaserene.

Any dispute arising out of or in connection with these Terms, including but not limited to disputes concerning their conclusion, performance, or the use of products and services, shall be submitted to the China International Economic and Trade Arbitration Commission (CIETAC) for arbitration in Beijing, in accordance with the CIETAC arbitration rules then in effect.

The arbitral award shall be final and binding upon both parties.

The seat of arbitration shall be Beijing.

There shall be one arbitrator only.

The arbitration proceedings shall be conducted in English.

If any provision of these Terms conflicts with mandatory laws, such mandatory laws shall prevail. The invalidity of any provision shall not affect the legal force of the remaining provisions.

21. Information Storage and Relevant Intellectual Property Rights

Novaserene will endeavor to maintain the security and convenience of its services, but shall not be liable for any deletion, loss, or failure to store information generated in connection with the Services, including but not limited to information published or uploaded by Users.

Novaserene reserves the right to determine whether a User's conduct complies with these Terms. If a User breaches any provision hereof, Novaserene shall have the right to suspend or terminate services provided to the User's account.

With respect to content uploaded by Users that is originally created by the User or reprinted with authorization from the copyright owner, such upload shall be deemed that the User or the copyright owner grants Novaserene a free, irrevocable, worldwide, and perpetual right of use of such content. The copyright in such content shall remain with the User or the original copyright owner.

22. Delivery and Notice

All notices under these Terms may be delivered by means including but not limited to prominent webpage announcements, email, or regular mail. Such notices shall be deemed to have been delivered on the date of issuance, regardless of whether the User has actually read them.

23. Other Provisions

The content, charge standards, collection methods, service fees, and service terms of each service provided by Novaserene shall be subject to the latest notices issued by Novaserene.

If any provision of these Terms is held to be invalid or unenforceable in whole or in part for any reason, the remaining provisions shall remain valid and binding upon all parties.

Privacy Policy

Privacy Policies of Novaserene ("Privacy Policies") disclose how Novaserene and affiliates thereof (hereinafter collectively referred to as "Novaserene") collect, store, use and process personal data of users (users registering accounts and using services of the Novaserene Platform). Please carefully read the Privacy Policies and ensure that you have learnt about all contents of the Privacy Policies. When you register an account of the Novaserene Platform or provide your personal data for Novaserene, it will be deemed that you have read, understood and agreed to accept the Privacy Policies and the collection, use, obtaining, transfer, storage and processing of your personal data specified in the Privacy Policies.

1. Endeavor to guarantee your personal privacy

Novaserene undertakes that Novaserene endeavors to guarantee the security of your personal privacy and materials. With the view of ensuring that users can make a proper choice, and provides personal data on the website, mobile communication tools and other services of Novaserene trustingly, Novaserene hereby summarizes conventions of Novaserene on materials collected and used by the Novaserene Platform, and methods that users may choose for collection and processing of personal data.

2. Who will collect your personal information

The Novaserene Platform is operated by Novaserene. Within the maximum scope allowed by applicable laws, save as otherwise stated, the information provided by users on the website of the Novaserene Platform will be shared by Novaserene and affiliates, licensors and licensees thereof (including but not limited to Famous Heart Limited, Beijing Fantasy Mermaid Technology Limited, Tianjin Loong Technology Co., Ltd. as well as affiliates, licensors and licensees thereof) (such companies may not be located at the first information collection place).

The Privacy Policies shall apply to the website of the Novaserene Platform, services and products collecting and indicating such provisions, but shall not apply to the websites, services and products not indicating or not linked with the Privacy Policies or with their own privacy policies.

3. What information of you will be collected by Novaserene

Within special website scope and the special scope of relevant mobile services and other information transmission channels, Novaserene will require you to provide data to identify the personal identity of users ("personal information" or "personal data"), including but not limited to the following:

(1) your personal data, such as your name, gender, date of birth, and passport number or the number of other certificate with user identity identifiable, as well as the data on you registering as a member of any associated company, subsidiary and/or other business partner of Novaserene;

(2) your contact data, such as contact phone or mobile phone number, correspondence address, postcode, e-mail address and fax number;

(3) your office materials, such as company name, position and relevant contact information;

(4) your personal consumption data, such as records on recharge channels you use, recharge amount, recharge time as well as virtual coins you exchange;

(5) materials provided by you for the Company or for any market survey and match organized by the Company.

Within the scope of special services, Novaserene will require you to provide personal data (especially data on yourself and contact information). If you fail to provide designated personal data needed within the scope of individual services, Novaserene may be unable to provide all services you need.

4. How will Novaserene collect your personal information

The collection of information by Novaserene is aimed to provide better services for all users. Such information includes some basic information (e.g. the language you use) and complicated information (e.g. your game-playing preferences).

Novaserene will collect the information in the following two ways:

(1) The information is provided by users for Novaserene. You need to register an account of the Novaserene Platform before using services of the Novaserene Platform. When you register an account of the Novaserene Platform, Novaserene will require you to provide personal information, e.g. your name, e-mail address, phone number or credit card number. If you want to make full use of all sharing functions provided by the Novaserene Platform, you may need to create the personal information publicly presented on the Novaserene Platform, including your name and photo.

(2) Novaserene will obtain the information when you use services. Novaserene will collect the information on services used by you and use methods, for example, when you visit and/or use our recharge webpage, or when you see our advertisement and contents and interact with them. Such information includes:

● Log information

When you are using our services or seeing contents provided by the Novaserene Platform, we may automatically collect some information and store it into server log. Such information includes:

(1) IP address;

(2) cookie uniquely marking your browser or account of the Novaserene Platform.

● Cookie and anonymous identifier

When you are using services of the Novaserene Platform, we will use various technologies to collect and store information, and may send one or several cookie(s) or anonymous identifier(s) to your equipment. When you are interacting with services that we provide for any partner (such as advertising services or the Novaserene Platform presented on any other website), we will use the cookie and anonymous identifier

5. Use cookies on the Novaserene Platform

Cookies are identification archives of a series of letters and characters, and are Cookies archives used by the Novaserene Platform to store browser in your computer hard disk. When you use cookies to browse webpages of Novaserene, personalized services will be provided and/or personal data will be retained in one or several link(s) on one or several webpage(s). Most browsers automatically accept cookies, but you may change options and intercept relevant archives according to individual demands.

● The website of the Novaserene Platform uses two types of cookies:

(1) Temporary cookie: is the cookie archive temporarily stored in your browser until you log off of the Novaserene Platform

(2) Persistent cookie: is the cookie archive stored in your browser for a long time.

● Stop/Start cookies

All browsers of Version 4.0 or above set the function of "Screen cookies" in respect of privacy setting. By adjusting your browser settings, you will have the right to receive or refuse cookies. However, if you fully refuse cookies, you may be unable to log on the Novaserene Platform or use services or functions dependent on cookies on the said platform.

Most browsers automatically accept cookies, but you may change browser options and intercept relevant cookies according to individual demands. You need to set a browser on each device you use to surf the Internet. If you use several browsers (e.g. Safari, Internet Explorer, Firefox and Google Chrome), you shall repeat the aforesaid operation one by one. Similarly, if you link to the website from several devices (e.g. work computer and home computer), you will need to set a browser on each device.

At present, Novaserene will only use cookies within the scope specified above (within the scope of the Privacy Policies), but Novaserene will use new cookies according to demands so as to provide you with better website services. Then, such changes will be set out in the privacy policies updated.

6. How to ensure the accuracy of personal information collected by Novaserene

Novaserene will take all reasonable and feasible steps to ensure the accuracy of the personal data of users collected. For example, all accounts of the Novaserene Platform support the function of "e-mail account identification", and will send a verification e-mail to the e-mail address provided by users. In consideration of your account security, Novaserene strongly suggests users to use the said function to confirm that relevant address has been input correctly.

7. How will Novaserene use your personal information

Novaserene may use the personal data provided by you in any of the following circumstances:

1. Managing recharges, purchases, exchanges of virtual goods, and related transactions;

2. Providing customer support and service management;

3. Delivering service-related notices or product information;

4. Marketing, promotions, and market research activities;

5. Identity verification;

6. Responding to user inquiries;

7. Payment processing and fraud prevention;

8. Compliance with legal or regulatory requirements;

9. Improving service security and quality;

10. Providing data to affiliates or partners for service fulfillment;

11. Using anonymized or de-identified data for analysis and service improvement.

Personal data may be transferred to Mainland China for processing. Without your prior consent, Novaserene will not disclose your personal data for marketing purposes outside the scope described above.

8. Information publicity and presentation

The Novaserene Platform provides users with interaction setting options of issue of member data. You may independently make choices according to your demands on the webpage of option settings, and set whether to make public your name, e-mail address, gender, date of birth, correspondence address, work unit, graduate university and other data; when you finish the registration of an account of the Novaserene Platform, your nickname, gender, location, situation of games played and personal signature will be pre-set as open, and other individual identification data will be set by you as open or not after you fill in them.

Owing to different service contents, your head portrait, nickname, location, the game played recently and other public information may be made public or presented at the home page, official game websites and social websites of the Novaserene Platform.

9. How to obtain or change personal data

You may require obtaining and changing your personal data collected by Novaserene. If you intend to obtain the copy of your personal data, or you believe that your personal data collected or managed by Novaserene are inaccurate, or your personal data held by Novaserene are used out of the scope of the aforesaid uses disclosed or are obtained in a fraudulent or illegal way or are provided for any third party without your prior agreement, please contact our customer service staff through e-mail: [email protected].

Novaserene may charge reasonable fees for data required to be disposed of.

10. Interlinkage to other websites

The website of the Novaserene Platform contains the interlinkages to other websites operated by third parties, and each linked website has different privacy policies. When a user logs off of the website of Novaserene and logs on any other website, the user shall keep alert continuously, and read the statement on privacy policies of the said website. Novaserene will not monitor any personal data transmitted by any user to any third-party website or received from any third-party website. Novaserene will not be liable for any interlinkages and their contents.

Please note that Novaserene cannot control behaviors of any third-party company sharing data of Novaserene, and Novaserene cannot ensure that such third-party company can adopt privacy protection and security policies the same as those of Novaserene. Novaserene will not be liable for behaviors of any third-party companies.

Please note that some advertising agencies or websites have or contain an interlinkage to the website, and may collect the private information of users. Please remember well that the Privacy Policies do not apply to or control behaviors of any third-party advertising agency or website. Novaserene will not be liable for behaviors of any third-party advertising agency or contents of their websites.

11. Protection of privacy right of children

Novaserene emphasizes the security and protection of collection and use of personal information of children. Once you state your child status, Novaserene will not collect or save any of your identifiable information, such as your name, address or phone number. Meanwhile, Novaserene will not share the personal data of children with any third party, or deliberately send any e-mail about direct business promotion for any user having stated child status.

Novaserene suggests that a child should seek opinions, guidance and consent of his parent or statutory guardian before taking part in any online activity or providing personal data.

12. Endeavor to keep personal data confidential

In order to ensure the personal data collected are accurate, prevent unauthorized use or gain of the personal data and ensure correct use of the personal data, Novaserene has taken proper hardware, technical and administrative measures to protect the personal data collected by Novaserene.

For example, Novaserene has adopted industrial standard encrypted information channel – SSL on the Internet, in a bid to guarantee the security of the personal data collected in the process of transmission on the Internet. When you input any sensitive data, for example, credit card data, such data will be automatically converted into passwords before transmission to the Internet to prevent data loss. All electronic personal data saved by Novaserene are safely stored and further protected by proper consultation and monitoring of Novaserene. In disposing of the personal data, documents containing the personal data may be safely destroyed, and electronic archives containing the personal data will be deleted permanently.

Additionally, with the view of protecting some personal data better, you cannot enter into some scope of the Novaserene Platform or manual service channel, unless you provide confirmed and verified personal identity data, such as your account of the Novaserene Platform and password, or log on the platform by your user account number and password.

As mentioned above, in some situations, Novaserene may transfer your personal data to third-party service providers (including service suppliers out of the judicial jurisdiction you belong to) for custody or storage, and stipulate that they shall keep the personal data confidential and can only use them for purposes designated by Novaserene.

13. Disclosure and transfer of personal data

The group that Novaserene belongs to is an international group, with operation institutions, offices, affiliates and business partners distributed internationally. Therefore, as specified in the Privacy Policies, the personal data submitted by you to Novaserene in a country may be transmitted, used, processed, stored and consulted in the whole country or several other countries.

Novaserene may disclose and transfer the personal data of users to any associated companies, subsidiaries, business partners and service suppliers of Novaserene as well as other persons Novaserene deems appropriate as for services and products required by you or provided for you (no matter whether in or out of the judicial jurisdiction you belong to). Novaserene may disclose such data or use them for purposes specified in Article 7 so as to effectively transmit the information on relevant services and products to users.

13.1 Institutions with which Novaserene may share your personal data include but not limited to:

(1) Novaserene, the group which Novaserene belongs to and affiliates of Novaserene;

(2) any agents, contractors or third-party service suppliers which provide Novaserene with administrative, promotion and research, distribution, data processing, phone promotion, telecommunications, computer, payment or other services for operations of business of Novaserene;

(3) other business partners, for example, other companies participating in the provision of customer services or fulfilment of customer requirements;

(4) credit data service institutions;

(5) credit card, deduction card and/or rate card companies and/or banks;

(6) governmental or non-governmental institutions, agency institutions and/or regulating institutions.

13.2 Within the scope permitted by applicable laws, Novaserene may disclose the personal data of users to any third party in any of the following situations:

(1) required by laws or any court order or responding to any search warrant or any other legally valid inquiry;

(2) disclosing the personal data to any organ of survey;

(3) executing any agreement between Novaserene and users;

(4) required by any judicial authority or administrative authority based on legal procedures;

(5) explicitly agreed by you;

(6) Novaserene believing that disclosure is stipulated by laws or it is necessary to disclose the personal data in any other respect in order to establish legal claim or plea, in order to obtain legal opinions, exercise and defend legal rights of Novaserene, guarantee property rights or interests of Novaserene or associated companies and subsidiary affiliates or guarantee the life, body or properties of some person. If Novaserene believes on a reasonable ground that relevant personal data can confirm, contact or accuse any person damaging property rights and any other interests of the Company intentionally or in any other respect, or any person may suffer damages because of that, Novaserene will disclose such personal data.

If Novaserene decides to sell, license or outsource some product or service to any third party, Novaserene will transfer the personal information of users to the third party at the same time, so that users can continuously obtain services of and information on the said product, which may minimize the influence on users. In similar situations such as merger, acquisition, restructuring and bankruptcy of the Company, any data of relevant users held by Novaserene will be transferred as assets to a successor of Novaserene or a designated party. The users hereby consent to the aforesaid transfer, process, duplicate, use or disclosure.

Please note the personal data collected or obtained by Novaserene may be transferred to the judicial jurisdiction with the guarantee for the personal data provided less than that of the judicial jurisdiction you belong to. Users' submission of the personal data for Novaserene or use of any website of Novaserene means that they understand and agree about the aforesaid transfer, process, duplicate, use or disclosure.

14. Revision of the Privacy Policies

Novaserene will post any revision of the Privacy Policies together with effective data of revised policies on relevant webpages of the Novaserene Platform, so that you can know at any time how Novaserene collects and uses your personal data. If Novaserene decides in any situation to use your personal data in a way greatly different from that stipulated in the Privacy Policies applicable when you submit your personal data according to prevailing policies, you will receive a notice and have an opportunity to select withdrawal or reject Novaserene's use of relevant data through the website or an e-mail or in writing.

Novaserene shall have the right to publish contents of the Privacy Policies slightly amended or altered on the Novaserene Platform at any time. After Novaserene publishes the aforesaid amendment or alteration on the Novaserene Platform, such updated contents shall take effect immediately. You are suggested to note such amendment and alteration. If contents of the revised version have any substantial change, Novaserene will issue update information on the Novaserene Platform 30 days in advance. Upon expiry of the period of 30 days, the Novaserene Platform will officially implement the Privacy Policies after update. If you continuously use products or services provided by the Novaserene Platform, you will be deemed as you have read, learnt about and agreed about all amendments.

15. Your choice

At any time, you have the ultimate decision-making right and control right for the personal data stored by Novaserene as well as the information obtained from Novaserene. Novaserene will occasionally send e-mails on the latest products and services of Novaserene or other publicity or promotion e-mails, or notify you of the latest preferences for some online services ordered by you. When Novaserene sends a publicity and promotion e-mail to you, Novaserene will grant you an opportunity to choose whether to receive such e-mail in future.

If you decide not to receive the latest publicity or promotion e-mail sent by Novaserene, you may change your requirements according to instructions on withdrawal choice in the e-mail or by contacting the customer service employee of Novaserene.

16. Data controller

The personal data provided for or collected by Novaserene are mainly monitored by Novaserene.

17. Data retention

All personal data collected from you will be only stored in a limited period relating to processing purposes and stipulated by applicable laws.

18. Disclaimer

Novaserene is not liable for any of the following matters:

(1) the leakage of any personal information caused by any user notifying his account of the Novaserene Platform and password to others or enjoying his registered account with others, or the leakage of the personal information caused not for the reason of Novaserene;

(2) any dispute between a user and a third party, who uses the personal information of the user in any circumstance set out in the Service Terms and Privacy Policies of Novaserene;

(3) any consequence incurred by force majeure affecting normal browse of networks such as a computer system problem of a user, hacker attack, intrusion or breakout of a computer virus, and temporary website closure due to government regulation, including but not limited to the leakage, loss, theft or alteration of the personal information of the user;

(4) any consequence incurred by force majeure;

(5) the leakage of user information in any circumstance set out in Paragraph 13.2 above.